Dear valued SilverSiphon customers,
We regret to inform you that SilverSiphon is being shut down.
The last day SilverSiphon will be available is 30 November 2020.
Existing users can choose to cancel your subscription anytime prior to this by following the below steps:
- Navigate to https://app.silversiphon.com/services and remove the connection to your Stripe or Pin Payments Processor Account and also remove your Xero connection
- Navigate to the billing page https://app.silversiphon.com/billing and select cancel on your plan
- Remove Xero access for the user account email@example.com by accessing your Xero user settings at https://go.xero.com/Settings/Users
All subscription payments will cease from 30 October 2020 and you will have 30 days free to make any adjustments to your workflows. To assist you in this regard, there are some options available to import your Stripe and Pin Payments transactions into Xero.
- For Stripe, Xero now offers a Stripe feed to import transactions directly.
- For Pin Payments, or if for some reason the direct Stripe feed does not meet your needs, you can connect to Synder, a Xero certified app partner.
We would like to thank you for your business and wish you all the best for the future.
Please do not hesitate to contact us via firstname.lastname@example.org if you have any questions.